HP has scanned your product but currently has no suggestions for driver updates. Clean the fingerprint reader You should periodically clean the fingerprint reader sensor to remove dirt and oil. Originally Posted by theog Try updating drivers from here: Find More Posts by alphanumeric. Use the table below to determine which access manager software was available at the time the computer was purchased. The driver version is displayed.

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biometric fingerprint drivers – HP Support Community –

Not sure which drivers to choose? If the installed driver is the same version, right-click the device driver, and then select Update driver software to refresh the driver. HP is compiling your results. The components of the fingerprint-based security system are designed to work on specific computer models and with specific operating systems.

Find More Posts by Bill2. HP Compaq b I installed Windows 7 x64 successfully both fresh installation and upgrade from Vista x The driver version is displayed.

HP Compaq b Notebook PC – Driver Downloads | HP® Customer Support

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Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up. When I made a fresh installation, using the driver on AuthenTecs website for Win7 64, the Biometric Devices lists the device Please try again shortly.

The fingerprint access manager software is listed. Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off. In any case, try the following: Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?

Open download list Digital Persona application software for 32 bit Vista and Windows 7.

Fingerprint Driver Hi I am currently using a English version, the fingeerprint is the IBM X61, I have provided in the use of Lenovo fingerprint driver can use, but I deleted the Lenovo drivers, Win7 will help me a fingerprint auto-update driver, but I have not been able to normal installation, the error Code The time now is Originally Posted by Bill2 1 If you dont know the bios password, how did you get to the desktop? Finberprint is because the hardware may not be installed on the notebook, or it may be damaged.


HP Customer Support – Software and Driver Downloads

Select the Driver tab. HP encountered an error while trying to scan your product. The fingerprint device driver and the access manager for the original configuration of your computer are available on the HP support web site.

The fingerprint sensor driver is listed. Select the current operating systemand then scroll down to Software – Securityand expand the list. If the access manager software available on the web site is newer than the version installed on your notebook, download and install it.

The Virtual Agent is currently unavailable. Clean the fingerprint reader. Javascript is disabled in this browser. The list of all available drivers for your product is shown above. If you can prove ownership the manufacturer may be able to help you out.